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The primary duty of a Customer Care Representative is to assist MacKenzie Childs customers with placing new orders or helping with existing orders. In addition, a representative will assist in troubleshooting to resolve complaints, errors, account questions, cancellations or other issues that may arise via telephone or email. Essential Job Duties and Responsibilities (Add
Posted Today
Manage the day to day responsibilities of telephone performance, coaching/counseling the customer service team, and inventories of offline work including eCorrespondence, social media, and HIPAA/Privacy form updates. Responsible for systemic testing related to updates to the CRM and the website portal; assist in training initiatives. Drive weekly meetings with call center
Posted 1 day ago
This position is responsible for performing activities that support accurate, timely and complete compensation for customer distributed generation facilities in the state of New York. You will perform billing functions and manage billing processes to ensure accurate application of credits to customer bills. Act as a point of contact for billing inquiries from internal and
Posted 1 day ago
The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influenc
Posted 2 days ago
National Grid
- Buffalo, NY / Albany, NY / Syracuse, NY
This position is responsible for performing activities that support interconnection of customer distributed generation facilities and their corresponding compensation for generation. The activities support areas such as, but not limited to, regulatory strategy and implementation, contract administration, renewable energy, crediting programs, stakeholder engagement, report
Posted 1 day ago
JD Qualifications JD Primary Location US NY Syracuse Work Locations LM Syracuse US 497 Electronics Pkwy Syracuse 13221 Job Contracts Organization Customer Operations Southeast Schedule Regular Full time Job Posting Mar 20, 2024, 2 00 48 PM
Posted Today
As an Associate Customer Care Representative your role is to provide excellent customer service. You will process customer orders, handle inquiries, and resolve basic problems to ensure customer satisfaction. Primary Responsibilities Responding to basic inquiries via phone, email, and/or chat in a timely and professional manner. Providing customers with basic product and
Posted 1 day ago
Call taking and data entry into various computer logs and record keeping software using Microsoft applications (SharePoint, Outlook, Excel, Word, etc.). Monitoring traffic cameras installed along the road network for declaring and responding to traffic incidents in a timely manner. Deploying messaging and monitoring VMS (Virtual Message System) boards. Dispatching NYSDOT
Posted 2 days ago
Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. Our Initiatives include Workplace Safety Distra
Posted 13 days ago
OF POSITION The Control Center Technician is responsible for providing support to ongoing laboratory activities in a cGMP environment. ORGANIZATION STRUCTURE The Control Center Technician reports to the Group Leader Laboratory Operations. RESPONSIBILITIES Primary responsibilities of this role include the following Responsible for maintaining inventory of laboratory supplie
Posted 1 day ago
We offer FREE parking, FREE staff meal, competitive Paid Time Off and we also offer Marriott discounts Worldwide for associates! Marriott Syracuse Downtown seeks Guest Room Attendants (Housekeepers) to clean and stock guest rooms to ensure Crescent Hotels & Resorts and Marriott brand high standards of cleanliness are met. Must be available to work busy weekends during the
Posted 5 days ago
The Senior National Accounts Specialist works independently to maximize MSO account retention, profitability and partnership development to improve sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing important metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; a
Posted 2 days ago
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high speed trains to electric buses and driverless trains, as well as infrastructure, signaling and digital mobility solutions. Joining us means joining a truly global community of more than 75,000 people dedicated t
Posted 5 days ago
Responsible for soliciting new business and maintaining the existing customer base. This will include the various aspects of the meat, fish, food processing, and restaurant industries for hard material, grease trap services, used cooking oil collection, and repair and maintenance of drains and grease traps. Responsible for communicating with customers on an ongoing basis
Posted 14 days ago
Respond to all customer communication in a timely, friendly, and thorough manner. Drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their customer needs. Communicate effectively and resolve customer issues regarding orders, processing, transportation, outstanding invoices, etc. Collaborate and maintain effective
Posted 8 days ago
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