Woodward's Diversity, Inclusion and Belonging Commitment

At Woodward, no matter where you are from, your physical appearance, or how you identify, you deserve the opportunity to reach your greatest potential. We are on a journey to achieve this as an organization and want to work closely with our members to set the right path.

We humbly acknowledge this will be an imperfect journey. Yet, we are steadfastly committed to embracing the power of diverse people, perspectives and experiences for our current members, attracting the best talent across our communities, and creating an inclusive and rewarding workplace for all.

Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

• Estimated annual base pay:$25.43 - $31.78 (midpoint)-$38.13 Hourly

• All members included in cash bonus opportunity

• 401(k) match (4.5%)

• Annual Woodward stock contribution (5%)

• Tuition reimbursement and Training/Professional Development opportunities for all members

• 12 paid holidays, including floating holidays

• Industry leading medical, dental, and vision Insurance upon date of hire

• Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave

• Paid parental leave

• Adoption Assistance

• Employee Assistance Program, including mental health benefits

• Member Life & AD&D / Long Term Disability / Member Optional Life

• Member referral bonus

• Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending

• Voluntary benefits, including:

• Home / Auto Insurance discounts

• Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave

Are you ready to make your mark? If you're an IT Support Analyst , we have an exciting opportunity for you. The level one IT Support Analyst will provide effective and timely technical support for all information technology systems. This position will deliver technical knowledge and expertise for tracking and resolution of technical problems. This role is at our Headquarters and provides all levels of support.

What You Will Be Doing

• Reviews service requests and gathers additional information before assignment to support staff, and provides documentation in the request/email.

• Provides support for local, networked, and multi-function printing devices

• Provides basic account management such as password resets, account unlocks, token distribution, etc.

• Installs, maintains and troubleshoots client security software and settings.

• Ensures client hardware, software, and data are disposed of securely while achieving compliance and environmental goals

• Provides audio and video support for collaboration tools and conference rooms

• Ensures customer satisfaction through problem resolution and follow-up

What We Are Looking For

• Associate's Degree preferred Will consider professional experience in lieu of meeting education requirements.

• Less than two years experience working with client computer hardware and software preferably in a global environment. Will consider professional experience in lieu of meeting education requirements.

• Comptia A+ certification preferred

• Participates in on-call support rotation.

• Some travel may be required

Application window is anticipated to close 30 days from original posting date.

This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee).-

Woodward is an Equal Opportunity Employer

EO/AA/M/F/Disabled/Protected Veterans